home pendants necklaces bracelets earrings bags sold
site map about gs contact how to order terms & conditions shipping/
delivery
tips/links/
thanks

 

Terms & Conditions

 

For purchases to be delivered by shipping handler/Singpost:

  • Payment must be made before each order is shipped out. Each order is not confirmed & items are not reserved until payment is received.  You are allowed to cancel/change your order before payment is made.
     

  • Once payment is received, there will be no refunds should you change your mind.
     

  • Once purchase is shipped, no returns or exchanges will be accepted. There will be exceptions to exchanges only if the purchase is damaged during shipment.
     

  • All prices are stated in Singapore dollars (SG$) and US dollars (US$).
     

  • Please note that I am only accepting payments through PayPal in US$.

For purchases to be self-collected:

  • Payment may be paid by cash upon collection or by bank fund transfer to reserve items. Each order is confirmed after confirmation email is sent out & items are  reserved up to to 2 weeks after confirmation. 
     

  • A deposit of at least 50% of total order must be paid by bank funds transfer for all custom-made orders upon confirmation.
     

  • You are allowed to change your order before payment is made within 3 days after confirmation.
     

  • Once payment & self-collection is made,  no  returns or exchanges will be accepted. Any defects have to be made known during self-collection.

 

Need to know more?
Send me an email at sales@genuinesparkles.com

 

Give me your comments! Tell me what you think!